Following up on reservations, responding to guests, positioning your accommodation… Managing a professional monthly rental is a full-time job and, in the midst of a global pandemic, it’s vital to guarantee the continuous cleaning and periodic disinfection of each apartment. At Lodging Management we know that with both month-to-month and tourism rentals, one of the biggest challenges for property owners is ensuring the property is left in perfect condition between the departure of one guest and the arrival of the next, as well as helping guests with everything they need during their stay. That’s why we offer cleaning and maintenance services that can be customised to fit your needs and those of your guests. Take note of all the benefits of contracting professional services for your monthly rentals!
A great time saver
As the owner of a monthly rental, you already know what your clients want, but sometimes the details can get away from you if you don’t have the time to attend to all the management tasks and other things that come up. Cleaning your own house isn’t the same process as cleaning a rental, because the latter requires much more attention to detail and offers less margin for error. In addition, the current situation requires adherence to much more rigorous standards of disinfection and hygiene than ever before, particularly on surfaces and in corners. Rushing may lead to disregard for details that, while seeming minor, aren’t in line with new safety protocols laid out by health officials and demanded by guests. A negative review on these points can really damage the reputation of your property and lead to the loss of future customers.
Trusting a professional company like Lodging Management to manage your short-term rental, however, can liberate you from these housekeeping tasks and save you time. As specialists in rental apartment management, we have the professionals and the products necessary to completely disinfect your apartment and protect staff with the proper gear for their safety as well. Your property will be left in an impeccable state and you won’t have lifted a finger!
Professional quality levels will win over your guests
Housekeeping is a persistent theme in negative comments that guests leave after their stay if their expectations were not met. At minimum, a customer expects to find a clean apartment when they arrive, but in these moments guests are (rightly) even more demanding that their accommodation be spotless. If you want good reviews, you have to go above and beyond and offer health and safety guarantees that are the exclusive domain of professional housekeeping companies.
Access to professional laundry services
In addition to the cleaning of the apartment, it’s also important to always offer clean linens and towels if you want to provide quality service and make guests feel like they are in one of the best hotels in the city. Before each arrival, we put linens and towels through an industrial laundry cycle that follows proper protocols and uses products that are hypoallergenic. And if your guests so request, we can also offer additional professional laundry services during their stay, as well as weekly changes of linens and towels. It’s something they won’t forget when it comes time to evaluate their stay.
We adapt to your needs and those of your clients
Our cleaning services for our temporary rental also offer flexibility as a value-added benefit. Any time you need your accommodation cleaned or a deeper disinfection, all you have to do is request this additional service and you’ll have the team at your disposal, even on short notice. We can also adapt ourselves to your guests and their needs. If they request weekly housekeeping services because they would rather not do household chores while on holiday, we are on hand to relieve them of these duties and leave them to enjoy their visit.
Monthly maintenance, a guarantee that your accommodation will remain in perfect shape
Last, but not least, maintenance is one of the keys of a professional monthly rental. Everything in your apartment should work perfectly and appliances should be free of damages, work well, the walls look like new, and there should be no plumbing issues. Every month we send our maintenance team to carry out a revision of every detail, guaranteeing that guests have everything they need when they arrive. What’s more, thanks to our 24/7 customer service and our contracts with national providers, we can take care of any issues that may arise in the quickest manner possible so that your guests have a pleasant stay.
Now that you know more about the benefits of having housekeeping and maintenance services at your disposal, contact us and leave the professional management of your temporary rental in the hands of Lodging Management. Our company has more than 15 years of experience in the rentals sector in Barcelona, and we’ll help you impress your guests and improve your ratings. Then watch your bookings soar!
