Impeccable spaces, unlimited Internet access and comfortable furniture are the basic elements that a company responsible for tourism apartment management must provide to guests. We have to strive, however, beyond maintaining apartments in good condition, to innovate and provide creative solutions that respond to the various possible uses of tourism accommodation. Feeling at home is a priority for the traveler who chooses a rental apartment. Whether it’s a family seeking a calm getaway, a professional who requires optimal work conditions, or students who want a comfortable space, Lodging Apartments offers a wide range of choices to suit the needs of those who settle in Barcelona for days or months at a time.
Like a wheel in constant motion, our online reputation is supported by the reviews that our customers leave on different websites and, in turn, these reviews inform the choices of people looking for a tourism apartment in Barcelona. Key to building a brand, ratings directly influence customers’ perception of a company and can be the deciding factor in a purchase decision. Review platforms have, in fact, revolutionized sectors like dining and tourism, and for many consumers, making a reservation without analyzing customer opinion would be unthinkable.
In our case, we are honored to have received great reviews from our guests who, through votes and comments, have left Lodging at the top of the Barcelona accommodation rankings. On the Airbnb platform alone, 81% of our users have given their experience 5 stars. Our overall ranking now stands at 4.74, an increase of 27% in the last 28 days alone. We’re gratified to say that this is a high average when compared with the more than 90 apartments published on this specialized site, but recognition won’t make us stop striving for perfection.
The secret of how to get guests to rate a tourism apartment visit well can be summed up in ten factors. We’ve developed this list based on the simple question, “What would I want to find in my home away from home?”
- A good internet connection
- A clean space
- An impeccable bathroom with no hot water issues
- A good mattress
- Clean sheets and good pillows (more than two if possible)
- A clean, well-equipped kitchen with new appliances
- Ecological amenities like those provided by The Impact Gift Co
- A modern apartment that is well decorated
- Quick and easy check-in
- Maximum flexibility at check-out
At Lodging we also know that our guests expect direct communication that responds to their personal needs. Our tourism apartment management philosophy revolves around solving issues immediately if they arise, having suppliers on call who can meet specific demands, and taking note of all the suggestions our guests make.
